bigbanana Cares

 As the country battels the second wave of the pandemic, we are prioritising the health and safety of our employees and partners associated with us.

 Our targets, metrics and other performances are taking backseat as everyone’s well-being in our first priority.


While it is our endeavour to provide you with the robust and best shopping experience on bigbanana.  This urgent reprioritising is the need of the hour, giving our employees and partners to cope with the situation.


As a result, you may experience delay in


  • Deliveries or longer wait time to reach our customer care teams
  • Delay in Refund Processing
  • Delay in Business Enquires


Operations on Halt

  • Reverse pickups from our side are halted for time being, so in case of any returns/exchanges you are requested to please courier the product to the address mentioned below along with the tracking number.


Donovan Apparels Pvt Ltd.

267 -192/330, Banwari Nagar,

Opposite Dream Hyundai Showroom


Contact No: 7982247187 


We sincerely request you to be patient with us and know that each one of us is doing everything possible to serve you while following all the safety protocols.


We promise to make up for the lost time and offer you the best shopping experience once again very soon.


Stay Safe